Felix

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  1. Hi Vester, maybe I can calm this situation a bit by telling you: No, we do not ignore what you are writing here. We will answer at a later point, but currently we are in the process of finishing up the update and had to fix a problem with a Live Server Update. Sorry that you have the feeling that you are getting ignored, but I can assure you, that isn't the case. Please give us a little time. Best, Felix
  2. Hi, we realized that a lot of people would like to have more detailed information on which perks can appear on which types of items and from what point in the game on that is possible. So we created the following table to show that information publicly. First it is important to understand that most perks have a minimum item level that is needed for them to appear. When you upgrade an item with a level that is too low, they will not appear on the item, no matter how often you upgrade it. Also every perk can only appear on certain types of items (like Helmets or Capes etc.). Also some perks are "Uber Perks" and can only appear in the 2nd perk-slot, when an item has reached Uber-quality. We also plan to have this information visible in the game in one of the next updates. Have fun! Felix
  3. Hi guys, we just fixed the problem. Best, Felix
  4. Hi, so KUSKA, are your workers now all progressing, and the bug is that the progress bars are broken? Best, Felix
  5. Hi Kuska, could you send me your ingame name via PM please? Best, Felix
  6. Hi, this behaviour was caused by a bug that has already been fixed with yesterdays server update. From now on all prolonging behaviour should be consistent. Best, Felix
  7. Hi Karman, thank you very much for the report. We have added this bug to our database and will fix it in the future. Again thank you very much for keeping your eyes open and telling us about the issues you find. We're very happy to have such a helpful and dedicated community. Cheers, Felix
  8. Hi guys, I read through the thread and decided to just answer some questions that came up. As I wrote several times before, we're always reading the threads, we just cannot answer all the time as quickly as you want us to. Sorry for that. I hope that might help to understand the situation and maybe re-assure some of you, that we really try to do our best to make the game as fair and as exciting as possible for all players. I will try to answer the questions that skint raised on page 14 of this thread, as well as answering to some other subjects. TestingYes, we do test the game on multiple platforms and in low, mid and high level gameplay-areas. It is always still possible, that we miss bugs that maybe are only present on certain devices or issues that get really bad only in the real life environment. Please be assured that we are listening to your reports and are already working on solutions. I know that might sound generic, but it's the truth: the performance issues are investigated and we'll do everything we can to fix them with the next version. I think you all know that we also had a lot of different bugs, issues or performance problems since the game went live, that actually were fixed by us. That is why we continously release updates for the game, to improve it. So there is no reason to believe that we will ignore those kinds of problems, we just need the time to work on them."Felt" Balancing ChangesPeople (e.g. skint) are thinking that we changed several balancings. For example if we have nerfed the Speed Boots, the offensive Wolf Howl, the Shield Spell stats, the offensive Ogre or the Sonic Blast Spell. We have NOT done any of those things. As we wrote in our original update post in this thread, we only nerfed the Hero Scream Boost (more details on that below), but also that might feel to people as if they have gotten slower, because now there is at least any chance that their Hero gets slowed. Again, we did NOT change anything else in the way some people have said in this thread.What we did is, that we (as we wrote in our original post) "fixed a bug that made it harder to push Monster-Units on some devices". What we found out now in our re-search, investigating the complaints of the playerbase, is that this fix might have caused problems with the Heros movement and movement-speed on devices (or in situations) with a lower framerate. That might be an explanation for why so many people think that their hero is slower than before.What makes this problem even worse now, is that we have increased performance-problems with certain unit-models appearing on screen in larger numbers. But those problems also were identified by us, and are worked on in this very moment.Sure, one could ask the question why we didn't find those problems prior to release, but the truth is: We just didn't see those issues occur. And even with our comprehensive testing we do with all versions, especially on Android with it's highly diversified device landscape we have no chance to find all occuring problems on all devices.Hero Scream NerfingAs I wrote before in this thread: "We have to do balancing adjustments from time to time. We don't this to be unfair to the players, the exact opposite is the case. We sometimes have to nerf things to make the game more fair for everyone."What I should add is that it is still an advantage over other players to have a 100% Hero Scream Boost. Because some people complained that it wouldn't be any better to have 100% than to have for example 90%. This is not true, we re-measured and re-tested the feature today to see if those complaints are rightful, but we just saw what we already knew: The Hero Scream Boost cooldown time is still scaling over the full 100% - it just isn't possible anymore to have a continous Hero Scream anymore and by that deactivate in-battle effects such as fear or slow completely. It just was overpowered and we nerfed it.We are working on getting all the mentioned fixes and changes out to you as fast as possible. Please be a little patient, because to do this right (and not introduce new bugs again by fixing the old ones as it happened with the monster pushing), we need the appropriate time-span for fixing this clean and testing this comprehensively. I know that you all would love to have those fixes immediately and believe me - we would too. So be assured again that we are listening, even though we aren't always writing here (which is because we have to work on improving the game). I hope that clears up some things. Have fun, Felix
  9. 1. Yes you can still get skulls in chests. 2. The Skullbonus implementation has not been changed. 3. It is 10 battles per alliance member per war. After fighting those battles - it doesn't matter if won or lost - a member can't fight in that particular war anymore.
  10. Hi guys, we are listening carefully to the criticism raised in the forums and thank you for speaking your mind concerning the features and changes of the newest version 1.9.1. Maybe it might help you to understand why we did changes, and how they exactly work, if we answer some of your questions and concerns. Battle LimitWe introduced the new Battle Limit per war to make the single battles count more and prevent the Alliance Wars from becoming a pure mindless and endless grind. That was a concern in the community, not only back then in the poll about how to improve the wars but also recently when wars were decided by grinding huge amounts of skulls only through attacking one and the same level over and over again.We do not intend to make the Alliance Wars less fair, but more fun and the single battles more important. The amount of battles per player is balanced based on the activity we see in the wars over all and on our feeling about what amount of battles is managable. You also have to take into account that there are several wars running in parallel most of the time. Please have the patience to try out fighting this War Season before judging if the amount of battles should be adjusted or not.Hero Scream Perk balancingEven though we understand that some players are disappointed that their favourite gear had to be re-balanced, those players also have to understand that we have to do balancing adjustments from time to time. We don't this to be unfair to the players, the exact opposite is the case. We sometimes have to nerf things to make the game more fair for everyone. This is a standard procedure in every living online game. But this also means we will evaluate the current balancing again for some time, and see if it needs more improvement in the future.Windows Scaling Bug & Performance IssuesAs with all bugs and technical issues in general, thank you for reporting this. It would be great if you could create a thread (only one thread per problem please) in the bugs section and provide us there with as much technical detail about your systems as possible, such as OS version, hardware specs etc. We will try to reproduce those problems and find a fix as soon as possible.And let me say additionally: We are very thankful that you raise your concerns here in the forum, and please be assured that even though it might sometimes not feel like it to you, we listen to those concerns. We constantly try to improve the game and the Royal Revolt experience for all of you. It is absolutely normal that this doesn't always work with the first try, that's why we continue trying to polish and improve the game. Your voices are heard, even if we cannot always deliver solutions instantly. Best regards, Felix
  11. Hi, there has been a little confusion here, sorry. The fact that the boosted Ogre is not slowed was the result of a re-balancing (already a while ago) reacting to feedback from the playerbase. This isn't a bug. Best, Felix
  12. Hi MagnaTitan, could you please tell me your IGN via personal message? Thank you, Felix
  13. Hi, just to clarify the original question of this thread: The message "has invested in the kingdom" means that a Voucher-friend of yours has bought a gem-package in the store. And for that you earn Vouchers. Not for donating into an Alliance or buying something from the granny. That is also explained in the patch-notes thread (http://forums.flaregames.com/topic/6218-update-190-dragon-boosts/): Voucher Rewards: Players will receive vouchers from a Voucher-friend if the voucher friend purchases GEMS. Hope that clarifies the situation. Best, Felix
  14. Hi, thank you all for posting your experiences and bugs/issues here. Be assured that we're reading all this and are verifying, investigating and fixing those problems if possible. Just a short correction of something that has been posted here: Yes, on PC we are only supporting Windows 8.1 from this point on, which is a must because of technical requirements to be able to support Windows 10 fully. But nothing should have changed on Windows Phone, we're still supporting Windows 8.0 there. Best, Felix
  15. Hi, sorry to hear that you cannot update. You have to update to Windows 8.1 to be able to do so. If you're using a pirated Windows copy and for that cannot update, we cannot help you. I'll lock this topic now. Felix