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Bugs & Technical Problems

Help us squash those bugs!

How to submit a bug properly

For creating a thread there, please use the following guidelines:

**I order to help make your post as good as possible give us the following information:**

1. In a single sentence, describe your bug, like you are telling a friend about it and try to make it as descriptive as possible.

2. What steps do you need to take to make this bug happen? We need to be able to reproduce it. Make sure you write down steps, such as this is the first action, the second step and so on.

3. What is actually supposed to happen? If the bug didn't exist and you followed all of the steps you listed earlier, what should happen in game?

4. Now write down what is ACTUALLY happening, when you follow the steps you have named?

5. What version of the game are you using? For example. Version 4.4.3 on Facebook

6. With which device and OS are you playing? Apple 6s, ioS 12 would be a helpful answer here

7. What is your in-game name?

8. Additional screenshots or videos

9. Do you have crash logs? If yes, attach them, please. These are really valuable.

Uff, that was a long list, but that should help us to reproduce the bug or the issue.

Thanks for reporting!

Please also check if your bug has already been submitted before. If not, please open a new thread. If yes, you may comment under the thread in question.

NOTE: Tagging developers, hijacking other people's threads or multi-commenting on several threads will not help you getting your bug solved faster.

If there is a major bug (game-breaking or similar) happening, we will also inform you in the Official Announcement section about it.

Thank you!

913 topics in this forum

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  3. Attention! Please write your in-game name when posting in this forum and check the guidelines

    By Madlen,
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  4. The official Royal Revolt 2 technical FAQ

    By Jona,   
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  5. My Heal Tower won't heal a Skull Tower directly behind it.

    By Maerique,
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    • 20 views

  6. Festival bug

    By Soulsong1,
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  7. New Slots Era ad won't Close/get update

    By zotar1,
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  8. Slot video advertisement freezes up my game!

    By Smellywolff,
    • 3 replies
    • 36 views

  9. Aska unable to summon Arblaster

    By orko,
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    • 17 views

  10. solved Conquest boost for alliances who lost in CQ

    By cr1,
    • 3 replies
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  11. Why can I not put the Archer Skin on?

    By AwesomestKnightest,   
    • 7 replies
    • 111 views

  12. New Skin for the Archers

    By iyronalbert,   
    • 2 replies
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  13. I lose crown without attack

    By Mentral,
    • 0 replies
    • 35 views

  14. Typo found in new festival

    By KamakshyaP,
    • 7 replies
    • 128 views

  15. Dont work videos!!

    By Mohsenking,   
    • 1 reply
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  16. in review Medal boost items do not work in festival fights

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  17. connect to facebook

    By resage,
    • 1 reply
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  18. Vungle Ads Black Screen Bugs

    By Warriornator,
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  19. Can we request recount of points?

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    • 123 views

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    • 222 views

  21. in review Server Disconnects

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    • 1,482 views

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  24. in review Conquest bug with timers

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  25. in review Black Smith Changed My Melting Item

    By tks,   
    • 3 replies
    • 103 views
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