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Sasch

Developer
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Everything posted by Sasch

  1. Hi Wombat, Thanks for reporting this. We're aware of the issue and it should be fixed with the upcoming update. Regarding the question of reimbursement of tokens please contact the customer support: https://support.flaregames.com/hc/en-us/requests/new
  2. Hi Warriornator, Thanks for posting this issue. We will look into it.
  3. Hi guys, Thanks for reporting this. We're looking into the issue.
  4. Hi tks, Alumbri is right. We're aware of the issue and it is only a visual bug.
  5. Hi Doina, Does the issue still occur or is it solved now? And are you sure you had enough stones, alliance gold or workers in order to upgrade or build a new watchtower?
  6. Hi guys, Thanks for reporting this. We're aware of the issue and were already working on it. It will be fixed with the upcoming update.
  7. Hi Darkerion, Thanks for reporting this. We're aware of the issue and it should be fixed with the upcoming update.
  8. Hi guys, Thanks for reporting this. @Magimagic: Before you opened the chest, have you already had Sultan or did you get him for the first time? Because when you got Sultan for the first time and you had him twice in a chest, then the new Guardian (Sultan) is counted as one and second one is counted as your first additional Sultan. Therefore it is displayed as 1/1 in the Royal Guardians Menu. In this case, it would be no bug. However, if you already had Sultan and received two additional Sultans in a chest and it was only displayed as 1/1 in the Royal Guardians Menu then it is definitely a bug.
  9. Hi REVOLTROYAL, Thank you for showing that to us. Indeed, there is definitely something wrong. We're looking into the issue and working on fixing it. EDIT: @REVOLTROYAL : We looked into the issue and it is only a visual bug. That means, in battles everything's correct. However, the issue will be fixed with the upcoming update.
  10. Hi @SirHappy, Thanks for showing that to us. We looked into the issue and should be fixed for you now.
  11. Hi HitenG, Actually the issue you are describing isn't a bug. The Special Boosts get activated 48 hours before the War Season starts. That means that it will get activated today (on your first screenshot above, the timer below the headline "Special Season Boosts" shows how much time is left until the Boosts get activated). As soon as the Boosts are activated they will stay active for 72 hours without prolonging them I hope that helps.
  12. Thanks guys for reporting this severe issue. As mentioned in the other threads, we're looking into it right now.
  13. Thanks to you too for reporting this severe issue. We're looking into it right now.
  14. Hey guys, Thanks for reporting this severe issue. We're looking into it right now.
  15. Hey guys, Thanks for reporting this severe issue. We're looking into it right now.
  16. Hi Hacknek, Thanks for showing that to us. We are aware of the issue and it has been already added to our database.
  17. Hi guhan0, Thanks for posting this. Are you using an iPhone XS by any chance? Like Dena4 said, we are aware of this issue and it has been already added to our database.
  18. Hi dumpster, Thanks for the screenshot. We'll look into the issue.
  19. Hi Zen, Like ShadowsGuardian already said, the pal stats depend also on the hero level. Therefore it is all correct and no bug. About this topic: We looked into the issue and couldn't see any wrong numbers neither on the upgrade screen nor when upgrading the pal. As ShadowsGuardian mentioned, maybe you really didn't notice the increase in the stats?
  20. In case you see such towers in an opponent's defense again, please contact us (preferably via PM ) and send us the name of the particular player so that we can fix it.
  21. Hi audigy2zs, Thank you for reporting this issue. Could you give us some more information about the disconnects? For example, did the disconnects happen when you were fighting the same opponent or different ones? Or did the issue only occur when you or your opponent were using a particular power, special troops, etc.?
  22. Hi Warriornator, Thanks for showing that to us. We've checked it and, indeed, the wrong colors are shown in the info screen of the towers now. However, in all other menus and in battle the colors are still correct. 😉 The issue has been added to our database.
  23. Hi Darkerion, Thank you for reporting this issue. We're looking into the issue and it has been added to our database.
  24. Hi TOMHAS123, The latest update should be also available on Windows Store now.
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