Already gave full details in the customer support ticket. Attached video and pictures and everything.
Sadly, a boilerplate reply by them asking for details after I literally filled the report with details, i.e. they asked what combo I used after I told them I encountered the situation in Pro league stage 2. I wonder if Flare even read the customer support tickets properly. Why would they ask what combo I’m using when I told them it’s in pro league?
Also, they kept quiet about that one question in the customer support ticket that I kept asking, on whether I am getting back my pro league ticket because of a bug on Flare’s side. 100% fault on Flare. Even if they refuse, would’ve been courteous to at least answer the question. Pro league is about to end and still no answer as of the time of writing this post.