_ " Royal Revolt 2 kann Juwelen nicht eigenständig ausgeben, was bedeutet, dass jedes Benutzen und/oder Kaufen von Juwelen durch den Spieler angefordert und bestätigt werden muss. Natürlich sind ungewollte Käufe oder Interaktionen mit Juwelen möglich. Um diese Vorfälle einzuschränken, haben wir im Spiel so viele Bestätigungsschritte wie möglich eingebaut. " _
That’s a quote from the Help and Support page about retrieving mistakenly spent gems.
Its says " RR2 can’t spend gems on its own, which means, that the use or buying of gems has to be approved by the player. Ofcourse accidental buyings or interactions happen. To minimize this, we have implemented many confirmation steps."
So the point is.
To all those (me included), that sped up or spent gems accidentally in anyway should be able to get their gems back, as this statement is clearly false and big fat lie. Eventhough on the same page they state that any spent gems can’t be refunded it is a lie, as we have clearly seen them doing it when the Ninja event was first introduced and they rewarded every player with 200 gems or some getting 500 gems back instead of the 1.5k+ they spent.
So, I will try to get my gems back (3rd attempt), but this time I will use this quote as a base for my argument. Maybe they will give me my gems back this time.