Easter Cup - What to do?

Queens and Kings, 

Following the recent incident in regards to the Easter Cup, we are asking everyone who encountered a problem to contact us via ticket here: https://flaregames.zendesk.com/hc/en-us/requests/new

We are sorry you experienced problems in the game and we are working on it to make sure it won’t happen in the future. 

We are working really hard to understand where the problem comes from and your input will be valuable to us. If you can be as descriptive as possible in your tickets, letting us know which level you were at, the time frame, everything that you can think useful for us to know. Add screenshots if you have any. 

Many thanks,  Gala