Hello everyone. I am posting this topic hoping you could help me.
Windows is showing me, on my purchase history, a purchase that didn’t succesfully occured. I remembered trying to purchase a gem package on the game amounting Php2,236 but the purchase was unsuccessful because I don’t have enough balance on my account. Of course, no gems delivered on my game and no charges made. But recently, after depositing money on my account, I noticed Php455 (about $10) was deducted on my account. My account was only link to Windows and nothing else.
My question would be, did Windows charged me for trying to purchase the gem package for Php455 but no gems delivered on my game? Or, is it Flaregames that charged me? Will I be charged Php455 continuesly until the Php2,236 gem package was settled and then the gems be delivered?
I can’t reach Windows support at the moment.