Hello Flaregames

Please tell me how much my account will be banned why they banned my account seriously I love this game too much I do nothing bad thing when I was able to play my account again 

ign:mamamuda

Are you playing trough windows and bought gems trough windows?

please reffer to: 

 

However, make sure to contact support at https://flaregames.zendesk.com/hc/en-us

No I connect my game to android and buy gems using google play gift card and then connect to windows 

Not sure if this would cause a ban, you did nothing wrong. Are you using a windows phone ? Seen here on forum that many windows phone users have problems with connecting to the game. Anyway, if you cannot connect to game contact flaregames support, I’m sure they will help you.