Hero lost. Not in war and not on island's

Hello, as in topic, my hero (Odysseus) is not there. Can’t found him in the war (as I haven’t selected him) but he isn’t also on the islands. Also if I want to to start a fight in the war the game restarting.

System: Android 6.0

Ingame name: robroy. (include the dot) 



If you go to the heroes temple and scroll to Odysseus, which information is displayed?

Please follow this for the disconnection:


Sorry, after some more restarts the problem seems to be resolved.

Thanks in advance.