I finish 1 in ninja event

I finish 1 in ninja event, i log in during maintenence now, and didnt got no chests, not alliance chests, and not the pearls… :slightly_frowning_face:


You need to contact support. They will make sure you get your rewards.

Hi dena, normaly when you won the chests from ninja event you get them for 6 days? ? 

Nope, we get them for around 14 days (they expire after that period) and we get them as soon as ninja event is finished. So your situation is definitely not normal. The war chests would be active around 6 days before expiration, so that would also not be the ninja rewards. 

Maybe @GalaMorgane can assist you here. I expect you really need to contact support. The longer you wait, the less chance you have to receive your rewards. I hope you will get them, since you earned them.

‏i did contact them, hope they will do something about it fast


Ing: Spartecus the great 

Isn’t the support number https://flaregames.zendesk.com/hc/en-us/

I think that’s a difference. I would try this one I added here.


They won’t reply to you if you send to them directly from your email. You have to make a ticket. Submit your problem from this link: https://flaregames.zendesk.com/hc/en-us/requests/new

After that just wait, they will contact your email and your conversation will continue via email.

Good Luck!

He’s gonna need it with support :wink: