Is there such a thing as a refund???

I’ve lost many gems and pearl thru dungeon bugs and shield trophy bugs and I was wondering are we ever going to get our gems and pearls back? And yes I have report about it and still waiting for it to be fix. Just wondering if flare ever refund anyone the gems and pearls that the bug cause.

I think some but not all people get this refund for dungeon bug , not sure though

Are you talking about no reward for 100% completion?

Well I have a shield bug that cost me the gems to get the 7 days shield but no trophy and reward. Then I also lost a lot of gems and pearls to the 100% completion bug. So i want to know if I’m going to get those gems and pearls that I lost to both of the bug which I provide the pic for both.