I know this isn’t an OR issue, but I’ve clicked on the EMAIL icon and got a link via email to login. When I’ve logged out and gone to log back in again, my username and password still don’t work. What’s the trick to get your username / password combo to work?
I worked it out. My password was only 6 characters long and they need to be 10 characters long so it wouldn’t let me log in. It could be useful sending a message to everyone with passwords less than 10 characters saying they won’t be able to login without resetting their password to at least 10 characters.
Glad you could resolve this. I will add this to the information section.