Losing half gems at the 3rd consecutive clearing field

When i ve cleared the field for tha 3rd time i vr been thrown out n lost half of my gems been lost (about 100 gems) please of return and fixing the problem

Hi daskalis,

Please contact the customer support here about your issue.

Sorry to hear you encounter troubles, hope it will be resolved soon :slight_smile:

as i see there is no way of a gems refund when i lost them…i dont risk it to remove other ruins…is there an other procces or smth??? GA…

Hello,

This issue has been solved by now, you don’t have any risks in removing the ruins.

The exact cost is well displayed.