Lost my profil

I had a troubleshooting yesterday so I delete the game.

I try a new installation but I don’t have my old profil.

how I can recuperated this…

*Please don’t put personal information here*

You should file a ticket to flaregames support from this link: https://flaregames.zendesk.com/hc/en-us/requests/new

Provide them all your account detail so they can believe that’s your account. Hope you can get back your account. Good luck! ?

thanks RoyaleDing2.

guys I have a big problem, I play with two accounts from one device, but when I change a checkmark, and now with my two profiles I go into one account.

I send 2-3 times message’s but for now nothing my ign :_koko my team is AoG

Yes, @Kyriakos and @Koko. We advise you to do as @RoyaleDing2 says. :slight_smile:


For now nothing 

Koko, they will most likely get back to you in the next year or so…just be patient lol

But seriously, they probably will get back to you tomorrow. Took them a while when my account was lost

I hope bro! 

I sent all my document for my lost account

Ellinas the Great

and they refused it until now…!!!

I nave pay a lot of money by my account of microsoft to buy GEMS…!!!

also i have send the proofs of payments and

they have not solved my problem yet…!!!

Hey there @Kyriakos

I checked with the Customer Support, they are dealing with your request and you should get a reply. If you don’t see it, please check your spam folder. 

Sorry for any inconvenience this may have caused.



Thanks so match Flaregames I have my account back. It’s Amazing. 

Yes, flare support is very friendly when it comes to getting your account back