Nothing have to do with how people use 3G,4G or 5G or whatever. so much nonsense. You are at home and the game lose connection. The server is broken point final. The problem come from the game not from people. Do you understand this or not?
its not because someone like me use Satellite in WI-Fi its gonna be my fault. You will find a way to answer. Satellite are home coverage after all,and just a quick break ( some cloud or your satelitte have move of 5 degre on the right and you lose connection) same if its perfect sunny day outside and satellite totally fixed with bolt. After you will say our best advise would be consult with the Customer Support ( By the way they have nothing to do with the cause of the bug and cannot do anything to fix this why involve them into this?)
Poor guy who receive some ticket about bug they don’t know and don’t have any power to fix it. What you want they answer?
Sorry for the inconvenience
We are sorry you have encounter and got a bad experience in the game. If you have other question you can ask in a another ticket