Not able to connect to RR2

Hi team, 

I am not able to connect to RR2 for more than 16 hours. I keeps trying to connect and fails saying to check for internet connectivity. I tried uninstalling and reinstalling the game but no luck. It connects with new user but as soon as I connect it with my existing ID it fails. I have already applied latest game update\Patch

Device: Galaxy S8 - Andriod and Laptop- Windows 8.1, Windows 10

 

 

Hello, this problem should be fixed now. We have released an update about it.

Thank you for your patience.