Simple one this, obviously in the wrong thread but there isn’t a correct one that I can see.
One of our long term players (well, the games long term players) had his iPhone reset and he can’t access the have as I believe he can’t remember his login (maybe not that…)
Support haven’t done a thing, it’s been well over a week now.(he’s inactive)
@Madlen ,Could you please give someone a kick as it’s not good enough.
"[10:23, 11/22/2018] (Lutique): Hello there!
Thank you for contacting Flaregames Customer Support.
Your request (131378) has been received and we will get back to you as soon as possible. Please allow us at least 24 hours to respond to your issue."
Just been told this;
And he cannot access it because the account was not saved on iCloud, therefore he cannot restore it