Pro League chest missing

This last proleague, i was supposed to get 2 proleague chests (I was 2 or 3 points into the tier that gives me 1200 crystals and 2 chests). However today I only got 1100 crystals and only 1 chest (and no crystals in that only chest). What happened?

Hi Zoey,
Sorry to hear. Please contact our customer service for any account-related issues. Thank you!
Contact them in English here:
https://support.flaregames.com/hc/en-us/requests/new

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