Restoring previous save game

I was playing royal revolt 2 for 3 months and then my windows 8.1 crashed and after installing the new windows 8.1, I started the game and it was all from the beginning.Is there any way to get back the previous saved game?

 

Did you send a ticket to Flaregames support center here http://feedback.flaregames.com ? If no, please, send it with as more infos you are able to give. If yes…be patient and the answer will come…