Thanks for your feedback. I am also seeing issues with how the community has been neglected and that we need to work hard to improve the game. Now as you know I am only one month here. I am giving already as much information as I can and I am trying to influence game decisions with the opinion of the community in my ear. I have already collected a lot of feedback and forwarded it. I really did and I am trying to help. Even though I am not playing the game since many years, I can understand where all the game-related concerns are coming from and I am taking your concerns seriously. I think if we could fix everything overnight we would. We are only a small team making this game. This is not an excuse, I just want to put things into perspective. With not many coders it is not possible to fix things as fast as we would like to and give out new features. We have some events coming up soon, which I think will be to everybody’s liking. I cannot communicate about it more at this moment now. I know that I have joined the game in a bad timing when the community was already frustrated with the past and I have to establish new processes now to set up better workflows and for internal and external communication. I have already implemented the Dev Q&A with the first results in approx. 2 weeks), I am trying to get back on improvement suggestion as best as I can (atm, unfortunately, some key people are sick, so I have to wait when they are back in the office), I am giving feedback on important bugs, and I tried to inform you on upcoming balancing changes and new update changes, even with an opportunity to influence the decision. There were mistakes made in the past, and I can only apologize for it. We really respect you and the other players, that are enjoying the game and only want the best for it. You are the spine (hope this is the correct word) of our game.
However, I would have preferred if you could give such feedback without breaking the forum rules. - You are name-shaming staff - your headline is purposely inflammatory - you are discussing staff actions (banning)
And again this forum is not censored, in terms of me not accepting negative opinions. If you have a look at the threads there are many of them (which is concerning, I know and I am working on it). However, it is all a matter of tone and manners. And I have to establish this as well. I know the frustration in the community is high atm and it is a balancing act to do so, but I think we can all work on this together with this.