the new update crashed when i was playing the new ninja event

the new update crashed when i was playing the new ninja event
So now it counts my attempt, while this was a fault of this new update.
So please adjust my count, as a matter of fairness
My game name, saksaikot1
The time its happened around 1:12 am yesterday, my time zone GMT + 6
 

and later also this happened  twice, so i have 3 more counts and i will miss last few fights
I’ve also submit a request to the help section but no reply yet

my support request id is (42771)

Please have a look and fix this

I spent a few gems to hurry the boat along. About 10 seconds into a raid in the new ninja event the game crashed. As a result I also lost 1 chance to attack and reach the full rewards. FG you can either sort this out or I will simply take my money and time elsewhere, as will others.

I agree.  Start a ninja board.  CRASH…  Loss of food, loss of 1 attack, now we cannot finish the boards.