War reward not fully received

I ended the war with over 50000 skulls, shouldhave received a golden uber chest. Did not receive it. Is this a known problem?

rather disappointing

 

Hi Mdg,

Sorry to hear that. You have to contact our customer service for that. https://flaregames.zendesk.com/hc/en-us/requests/new

They sure can help you because they can have a closer look at your account as well.

Thank you so much for your patience. :heart:

Kind regards,

Madlen