My nephew grabbed my phone the other day and accidentally bought a $19.99 bundle package. I contacted Google who refunded the order to me, but now In-Game I’m NEGATIVE 8,000 Gems… Regardless of what “I owe” FLAREGAMES for the Refund, it would not cost me almost $80 worth of Gems, so now I’m stuck and even after I contacted them about it, they basically told me “They couldn’t help me”?? … I’m too far into the game to start over or quit too or I would, but quitting is my only option at this point
Their customer support is not very user friendly… the fact you had google refund the money was a bad move in my opinion. If you don’t have a protected payment option for purchases on your device, I don’t blame them for putting you so far in the negative as punishment.