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  1. Hello there, it seems that I can't buy Gems through the Windows App Version. Meanwhile on iOS the buying Option still appears. I can't buy through iOS though because it is just a Company Device, so I can't do that Pleas fix it or I can't give you any more money. ^^
  2. Hello Guys , There's Issue by Facebook Payment Service ,IF You Guys Using this Service From India then you're not only one who's facing it , Many players from India region facing this problem since more than a month , and Don't know till how long time i will take to be solve. There's not Any Fault of Flare Games. If Any player From India Region Facing the same Problem then Please Contact to Facebook Community or Support.
  3. What is wrong with Royal Revolt 2 and what Flare can do about it By Mike the Lionman and HuggytheHuge 
 Over the past year and a half we have seen our game develop and improve, however, for a large part not always for the better. Therefore we have taken the time to highlight the current issues with the game and invite the community to add their ideas. Include your own experiences to make Royal Revolt 2 (RR2) worthwhile to play again. We have categorized the changes we envisage into three categories: Major flaws (for which players are leaving the game), Minor flaws (that annoy/irritate players) and relatively simple improvements to make the game more fun to play. We have also provided some suggestions which would make the game more inclusive and practical. Major flaws The payment system: payment has evolved from gold and gems to include pearls and vouchers, however, the possibility to use the latter two has not changed. It should be up to players to select payment options to buy in-game items or transactions. Items should be offered in all currencies to allow players to purchase what they would like. In addition, this should also apply to buying bread with pearls and gold.Donating: Limiting the donation amount is geared to force players to buy gems to donate extra. With the number of elite boosts ever increasing, the system of donating needs to be seriously overhauled. Players should be able to donate extra with pearls and vouchers.Granny: The whole concept of granny is fundamentally flawed. We have spent thousands of gems on useless granny spins, always waiting for the luck of the draw. The result is that you either have to spend a huge amount of gems on useless spins, or just bide time in hope of the right items to pop-up. There is a simple solution, make a hero item store. Players should be able to buy items relative to their king level. In our opinion, remove the system of spinning for items and being offered useless items.Poor releases: Every update, we see the same thing happen. There are a sequence of further server updates to remedy bugs and issues, e.g. nerfing certain towers and troops. This impacts the upgrading strategy of players. It has been a recurrent theme with every release. We believe it is imperative to change the release strategy. We advise to build a testing community out of current key players and fix bugs in beta form before updates are released worldwide.Packages: The manipulation of algorithms to entice players to buy gems is blatantly visible in the way packages are offered. Packages are only offered when someone does not have enough gems to purchase a certain offer within the game. It is abundantly clear that once a certain level of play is reached there are no offers at all. Make all packages transparent, amend them to the level of play and offer packages based on a transparent principle, for example on XP or when reaching a new King level.Online alerts: A serious flaw is the dual function of the player is online message when being attacked. A player can also be raided at that moment. The dual function implies you have to assume someone is not online and start ping-ponging between attack and return to be able to attack. This is often in vain and a lot of time is wasted when a player is online. Why not have two messages: one for online and one for being raided. Why do we have to return to attack again instead of being put on hold in a queue and being told where you are next in line to attack? So a player can make their own decision to wait in turn or go on to another raid.Upgrading farms: bread is required to raid, however, why are farms not productive while being upgraded is beyond us. This forces you either to buy bread, play less, or accept lower level farms. In short, farms should be productive whilst upgrading. The same applies to taverns.War Maps: From the start of the introduction of alliance wars, the game has gone south. The maps were preselected, favoring a few top alliances to build up fiefdoms. Till this day they benefit from their top position, making it easier for them to win wars. Adding insult to injury, war boosts are stacked, like recently was done with healing arblasters being extra boosted in the next war.Transfer of items: RR2 has evolved from a single player game to an alliance war game. However, it is still not possible to help alliance members or friends by transferring obsolete hero items. We see this as a serious shortcoming. Helping others with second hand gear to boost their raiding capabilities will strengthen bonds and do fair justice to the real money with which items are often bought. It would make sense that second hand items are paid for in some form. Minor flaws Donate button: Having to check whether the cool down for donating has expired is a pain in the neck. It hampers timely donations. The remedy is simple: incorporate a notification alert to the donation system, like the alerts when an upgrade is completed. This way timely donations are facilitated instead of being hampered. Add a donate button in the main screen and have it turn from green to red when the cool down has expired.Release planning: the way Flare releases is often unannounced, unclear or is unwanted and unnecessary. The amount of time wasted on finding out what is new and what is not can easily be remedied with a clear release moment and pre-overview of all the changes. In this way players can plan their own upgrading strategies better and no longer run the risk of choosing an upgrade that is nerfed or useless after the upgrade.Fair winnings: Trophies, medals and gold should be balanced to allow fair distribution between higher and lower level heroes. Higher level players shouldn't be robbed by 20% raids from low level players. Conversely, higher level players should be able to gain relevant trophies from victorious raids, and not be stuck on 3-5 trophies max.Page layout: some of the screens are poorly designed. Especially the scrolling of the world ranking. The arrows interfere at the top and bottom. The scrolling increment is 10-fold, but the screen only shows 6-8 players. So you always miss 2-4 players. We do not understand why the scrolling is not relative and responsive to the device you play on.Selling items: at present hero items can only be discarded by selling them back to the game for a ridiculously low price in gold (around 10%). We suggest that proper value, like 1/3 of the price, is paid for items being discarded in a currency of own choosing. Improvements Female avatars: Many women play the game. Besides a king as an avatar, we suggest the possibility to choose a queen as avatar.Different avatars: in line with a female avatar, we suggest the possibility to change the appearance of the hero to cater for all the different cultures enjoying the game. A game played worldwide could easily benefit from becoming more inclusive to a very diverse fan player base.Number of friends: for leaders and generals we suggest a larger number of friends. The present number is a serious limitation to free communication between alliances.Incentives: more active players should be able to benefit more from playing more. Besides being able to win leagues to gain gems, we suggest additional incentives based on reaching new levels of XP. Incentives could be in some form of payment or in finishing upgrades.
  4. Question: I have lost my account/got a new phone/need to transfer my account from one device to another. What should I do? Answer: In case of an account loss, our support team can fully restore your account. Please contact them here: http://feedback.flaregames.com/ Please make sure to supply them with the following information: - The player name you used in your lost game - The player name of your newly created game - Some sort of proof that the game in question is actually yours: Your number of gemsYour number of pearlsYour king’s levelYour approximate registration dateInformation about your buildingsInformation about your currently running upgrades It is important that you provide our support team with the name of your newly created game so that they can transfer your old progress into it. Additionally, providing as much of the required information as you can will help us resolve your ticket as quickly as possible. Please note that it might take our support team a little bit of time to find and restore your old game. Q: I would like to sync my progress across two different devices. How can I do this? A: You can sync your progress across several decives as long as you are playing the Android or iOS version of the game. Account sharing is currently not possible on Windows devices. Android: To share your game on Android, please make sure that you are logged in with the same Google account on both devices. Play through the tutorial on your first device and give your king a name. Afterwards, download the game on your other device and start it. Your savegame should now load automatically and you should be able to play on two devices simultaneously. iOS: To share your game on iOS, please make sure that you are logged in with the same iCloud ID and have iCloud enabled on both devices. Create a game on your first device and give your king a name. Afterwards, start another game on your second device and play through the tutorial as well. Upon completing the first tutorial fight, the game will ask you if you want to sign in using your existing account. Confirm this option. You should now be able to play on two devices simultaneously. Q: I am experiencing a bug or some other problem with my game. Where can I report this? A: Our support team can help you sort out any technical difficulties you may experience while playing Royal Revolt 2. You can contact them here: http://feedback.flaregames.com/ Please make sure to give them as much information as possible pertaining to your problem, as well as the device that you are using. Doing so will help them to solve your problem as quickly as possible. Q: I can’t connect to the game. It gets stuck on the loading screen. What should I do? A: First, check if other apps can create a connection to the internet. If so, restarting your device or switching your internet connection on and off may solve the problem. If you were online for long stretches of time before becoming disconnected, please wait for a few hours before trying to log in again. If you are still unable to connect to you game afterwards, you can contact our support team here: http://feedback.flaregames.com/ Q: I bought a gem package and haven’t received it yet. Who should I contact about this? A: It can take a little while before an individual purchase is credited to your account. Please wait at least one hour before contacting our support team. If your purchase hasn’t processed within this time, then please contact the support team here: http://feedback.flaregames.com/ Please make sure to include your receipt number. Doing so will help the support team to resolve your ticket as quickly as possible. Q: Why is there no Fyber Video and TapJoy or another way to get free food on Windows Phone? A: These features cannot be implemented on Windows due to technical limitations. Fyber and Tapjoy in particular are currently not supported by Windows platforms. It is always our goal to make features available across all platforms. However, these limitations prevent us from doing so on Windows devices. Q: My game is crashing from time to time. Are you going to fix this? A: Most likely you are playing on an older device with 512mb of memory or less. Since Royal Revolt 2 requires sufficient memory to run smoothly, please make sure that there is enough space available on your device. You can do this by having no other apps running in the background or restarting your phone. We are still in the process of optimizing the game for older devices and may release further optimizations with coming updates. Q: I'm playing on a Windows 8 system and the game is not starting anymore, or crashes at a certain point. A: Please make sure that you have installed the latest drivers for your device/PC. First checkWindows update to see whether new updates are available. If no solution can be found this way, please check your graphics card driver. Graphic drivers are often distributed independently from other Windows updates. Therefore, checking for such updates manually may solve your problem. Q: I am playing the game on Windows PC and a new update has been released. However, I can't find it in the store. What can I do? A: Enter the Windows Store by clicking on the corresponding icon and follow these steps: Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.) Tap or click "Check for Updates" Update Royal Revolt 2Q: I didn't receive the gems that I was meant to get for a Tapjoy offer A: You will have to contact Tapjoy directly to get the gems you are missing. Open Tapjoy within the game and click on the field that says "Missing Gems?" at the bottom to get into contact with them.
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