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GalaMorgane

Chapter IV - A Royal Surprise!

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On ‎6‎/‎9‎/‎2018 at 12:39 AM, neilr81 said:

They should never have enabled the windows videos in the first place....

But well done on bringing every thread way off topic, you're getting worse than warriornator in that regard.

Video seems to be implying some new sort of alliance war, possibly in a shared stronghold.

Genie and Master members complaining about having to upgrade their alliance in 3....2....

Well Neil, you are probably incorrect informed. Warrior is no member of Genie And Master. His second account was with us for a while, in that way you are correct. We indeed follow two team strategy, one team level 55, the other 56. That's our choice. We have no problem to upgrade our teams, since we don't overboost ourselves. So my question is why you even use our name here.

That you like the hilarious animation videos that flare shows us, is your choice. I clearly wrote the opposite, I don't like to watch content for ages 6-.  

I don't see any reason why we should get a legendary chest for watching videos. Ok, it creates a source of income for flare, that's true. But I hate the 'blame others' strategy they use right now, code hasn't been changed and now it suddenly doesn't work in Europe on Windows platform. Well... Check sites in Europe now, not only asking to accept cookies, but also a list of options due to gdpr. Like I said, why are no complaint stories about Vungle problems? 

By being passive the problem isn't solved. We had that last time, for 8 months no videos do to a regional blooper. Also then they guaranteed it wasn't them. Be proactive and cooperate with vungle to find the problem. Vungle has no glass sphere and doesn't know why videos are displayed, but the outcome is incorrect for some reason. That reason they have to detect. 

Is it that hard to detect? Flare resides in Europe, so should be able to reproduce it! Just run a video and check the code what is leading to the unexpected behavior. 

I hope the last page shown to us closes the book and that it means that the new release is nearby.

 

Edited by Dena4

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5 hours ago, Dena4 said:

Well Neil, you are probably incorrect informed. Warrior is no member of Genie And Master. His second account was with us for a while, in that way you are correct. We indeed follow two team strategy, one team level 55, the other 56. That's our choice. We have no problem to upgrade our teams, since we don't overboost ourselves. So my question is why you even use our name here.

That you like the hilarious animation videos that flare shows us, is your choice. I clearly wrote the opposite, I don't like to watch content for ages 6-.  

I don't see any reason why we should get a legendary chest for watching videos. Ok, it creates a source of income for flare, that's true. But I hate the 'blame others' strategy they use right now, code hasn't been changed and now it suddenly doesn't work in Europe on Windows platform. Well... Check sites in Europe now, not only asking to accept cookies, but also a list of options due to gdpr. Like I said, why are no complaint stories about Vungle problems? 

By being passive the problem isn't solved. We had that last time, for 8 months no videos do to a regional blooper. Also then they guaranteed it wasn't them. Be proactive and cooperate with vungle to find the problem. Vungle has no glass sphere and doesn't know why videos are displayed, but the outcome is incorrect for some reason. That reason they have to detect. 

Is it that hard to detect? Flare resides in Europe, so should be able to reproduce it! Just run a video and check the code what is leading to the unexpected behavior. 

I hope the last page shown to us closes the book and that it means that the new release is nearby.

 

Why would they respond to you when all you're doing is dragging different threads off topic.  It sounds like they know what the problem is, but it requires a deeper fix (likely a new package from Vungle, and some re-coding of the RR2 bits to remain GDPR compliant, which, knowing how most games dealt with analytics before GDPR, is a very involved and deep change potentially throughout the logging routine of the entire codebase, it could even be the reason 4.0 has been delayed).

Look, if you keep dragging threads off topic, I'll keep blaming Genie and Master for it, you're an intelligent person, but this is getting ridiculous.

And I know Warrior was in G&M, first, second, third account, no difference, I don't see how that is misinformed.  It seems he taught you well on going off topic during his brief time there.

Edited by neilr81

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11 hours ago, REVOLTROYAL said:

In my opinion, in the next week there will be blacksmith event and chapter 5 (the last one), in which we will know how the rival king will be defeated. And in the next one, we will know more details about version 4 (example: viking shape or basilisk tower's shape). And another week later, version 4 will be released.

I don't know how it worked in RR2 for past big expansions (2.0, 3.0)...

But usually, big companies show actual game footage about its next big expansions (take Blizzard as an example).

So, since all we have until now are, let's say... "childish animated books" instead of beta content previews....

I would say we would probably need to wait at least 1 more month? (I'm being generous here).

PS: Feel free to contradict me. As I said, I don't know how RR2 handled previous big expansions.

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If you look at the responses here, you will know how frustrated the players are. Many have in fact left the game over the past few months already. I personally know few level 130 kings who have left the game.

 

Simple information such as the estimated time of the update will do wonders in lifting up the spirits around here. It really isn't too much to ask? @GalaMorgane

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1 hour ago, LacunaC said:

If you look at the responses here, you will know how frustrated the players are. Many have in fact left the game over the past few months already. I personally know few level 130 kings who have left the game.

 

Simple information such as the estimated time of the update will do wonders in lifting up the spirits around here. It really isn't too much to ask? @GalaMorgane

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

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Just now, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

 Many thanks,

Gala

Aham! because that's what big companies usually do?

They show us a teaser trailer, followed by an expansion release date!

Not.... "Coming SoonTM"

And please don't come with "spoiling" or "messing up" the surprise, that's just avoiding the subject here...

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I think we already have been reallllly patient....

Still...I still hope that 'a bit patient' means it s really around the corner like 'coming next week at worst' cause if it means 'coming next month'...well...it s not a bit

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7 hours ago, LacunaC said:

Simple information such as the estimated time of the update will do wonders in lifting up the spirits around here. It really isn't too much to ask? @GalaMorgane

 

5 hours ago, GalaMorgane said:

It is.

Wow....

Did you just confirm that version 4.0 is still with ongoing developments and not at least in final test phase (near conclusion) ?

When it's hard to precise a schedule, it's because there's:

  1. Still have a lot to develop
  2. The final developments have finished, but lots of bugs appeared and it's still not stable enough
  3. Your developers don't have a final deadline (which I seriously doubt, everything has a schedule/deadline)

I seriously hope I'm wrong though.

Edited by ShadowsGuardian

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4 hours ago, GalaMorgane said:

astIt is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala 

Oh really...... Its not a teaser of fast and furious series so we can wait for months without knowing the release date. The situation is we are getting bored with the same war boosts and pattern in game. So if you are going to introduce something big and great give us some hint to be exited. Otherwise waiting in a boring period is impossible.

Edited by montysingh

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5 hours ago, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

This answer just shows how uninformed Flare is about the players mood. Especially after the long delay.

For not a few  there seems just hope on 4.0 left. Wars have become boring with excessive dropping. Many are eagerly waiting for the update and will decide after if it is still worth to continue to play RR2.

What is speaking against giving us a proper preview? It looks like there is something to hide rather than to announce. I get it it is difficult to set a fixed date, but why not communicate about it and give us such stalling and frankly, impolite answers?

 

 

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5 hours ago, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

Oh wow in the other topic we have Archimedes who have admit everyone lies in Flare companies when he have said we will make sure this time to look at it. When maybe 3 weeks people report porn video and all. So i have say that why the bugs is not fixed. You reply we will look at it but don't do anything.

Here you reply this? really?

this confirm a lot of stuffs

1.Flare lie nonstop about a fix,about a bugs,about every post they do

2.Flare don't care of theirs customers

3.Flare don't have any respect for theirs customers

So at the final I will repeat because its necessary. Don't ask why RR2 is close died. Below 10K players full of multi accounts and cheater

Toxic Publisher with Toxic Answer

When I watch the E3 2018 and the one of each year. We know the date of each game who will come same in 2019.

Too much hard to give a date for a update who coming in RR2? its a joke? its a mobile game. Cannot be more easy than this.

with this Flare will not going far really : toxic answer,impolite answer,ignorance answer and more.

I am not surprise if after this post you have answer Gala more people will leave right now and quit

Edited by Warriornator

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6 hours ago, LacunaC said:

Wow, I am surprised with the reply. That's the real royal surprise.

I think it is PicklePete who has gotten the real royal surprise. 

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5 hours ago, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

I am actually surprised at the level of disconnect here.  Despite countless posts by countless people over the years that players want *more* information in order to improve their game playing experience by planning out their strategies, Flare continues a communication strategy of obfuscation behind an aura of "surprise". This applies to big things like new versions but also smaller things like which boost events are coming down the pike (the in-game preview we get was a small step in the right direction, here.  Thanks for that).

Flare, let me be brutally honest here - players aren't going to get excited about something when we don't know what's coming or when it will come.  The current strategy of waiting until the actual release date to provide any real information on the "next big thing" robs you of the opportunity to garner excitement for the next version.  Simply knowing that "something" is coming "sometime" creates more frustration for players than anything else.  IMO, it would be a far better strategy to release specific information about the next release weeks ahead of time.  You still get the "surprise" effect you want, it's just pulled forward in time a few weeks.  It also gives time for players to digest the information, discuss it online, contemplate how it will actually impact gameplay, provide feedback that you could use to make last minute tweaks, etc.  This would not take away from the impact of the release date in any way.  IMO, it would actually dramatically increase it as the players would actually be looking forward to the new release.  As it is, I'm not really looking forward to 4.0 since I have no idea what's coming and I can easily imagine as many negative things about it as positive (e.g. are you going to trivialize all my work over the last few years by forcing users to start over from scratch on their base).

There are plenty of companies out there that have great ways of communicating game information.  One example from another game I play is Puzzles and Dragons by Gung Ho.  That game has a crazy amount of daily/weekly/monthly events and Gung Ho provides information about them days or weeks ahead of time.  Here (link) is is just one example that came out a couple days ago.  The fact that they released this detailed information ahead of its release date did nothing to detract from its impact. In fact, just the opposite.  They got the "surprise" effect when they made the post, it made players excited for the start of the event, and players are also happy now that the event has started since we get the opportunity to participate.

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7 hours ago, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

You wouldn't be spoiling anything but your own excuse to keep developing an unfinished update. Just admit you don't know the release date yourselves.

Actually surprised at how unprofessional your response is. Didn't expect that even from you.

Please stop wasting peoples time on the forums with this crap. Even better would be to step down as community manager but I might as well be talking to a wall.

Edited by Maestro

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Behind the scenes:

 

Gala: "When these guys are going to stop complaining, they are so boring, even to answer back."

Colleague: "Yeah i know, let them spread out their anger, they will calm after, like when you give milk to a baby. They are the same. Just don't talk to them."

Gala: "I think the same."

Colleague: "No problem."

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They can't spoil anything cause they don't even know the release date themselves. They won't tell you the date, cause in case it goes wrong, people will complain heavily, so it's best to ignore everything. Has always been that way with FG

Remember back when fg told us which event will be next, a week in advance? After they have seen that nobody will spend gems to speed up things, cause they knew when which event will come, they have stopped announcing the events a week in advance and have said, that they have stopped doing it, cause it won't be exciting for the players anymore, when they announce it in advance... I gotta say, fg has always been full of garbage. Just greedy and lazy.

I have never seen so much lack of communication with the players in a game

 

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7 hours ago, GalaMorgane said:

It is.

Why would we spoil the date? You know it's coming. We confirmed it. Just be a bit patient :) 

Many thanks,

Gala

You have definitely found the right company to work for or they have found the right person to work for them. Either way, good job

You can post this message everywhere now. Whenever there is a bug, just say "you know that the fix is coming. Be patient" perfect response. Might not be in a week, or a month or a year, but it will be fixed. We have confirmed it

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Seriously Flare are the worst publisher ever on this planet. On Facebook you have full of hater who hate EA,Activision,etc.. because of their bad microtransaction method and DLC stuffs who milk players but I find EA and Activision far from horrible to be honest. Flaregames is on the top of the list. Toxic communication,lack of communication,no support,no answer,no respect and who think just about one thing : ''Money'' 

today when you read Gala post I think everyone will agree with me Flaregames are the worst compagnies ever on this planet.

This is no big word enough to describe it. Same disrecpecful is not enough. Horrible is far enough too.I play game since 90's and I never ever see something like this in my life. Impressive

They have choose the right person to work for them. GalaMorgane and Archimedes. with their answer no doubt. They have choose well

PS : Remember to solve this problem you can also change your 5 stars in store to 1 star. We have did this for Olympus Rising after the froge nerf and now the developer listen us and will fix it in future update

Edited by Warriornator

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4 minutes ago, Invizzzible said:

and you decided to become the best hater of the itch, in your opinion, the company?

do not like to play, just go! I have long ago asked you to leave with your snot

Honestly what is your problem? Did I ask you something? I don't remember. Probably you have 5 years old and cannot make a difference between have a opinion about the compagnies and have a opinions about the game. For you if I hate the compagnie you take the conclusion I hate the game. LOL keep your nonsense for yourself elsewhere. I have play more hours,more time,more account than you. So.......lol

Edited by Warriornator

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Just now, Warriornator said:

Honestly what is your problem? Did I ask you something? I don't remember

you are not satisfied with the developer in every topic and put your conditions! Who do you think you are? wake up! and understand that the game is not for you personally and that there are a lot of people and opinions, do not think that you are voicing them all! speak for yourself and not so much! I'm sick of you already

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